The object of this course is to give the dental assistant a review of dental procedures she or he is currently performing in the dental office. It is assumed here the dental assistant has been working for two plus years and is knowledgeable of the dental office routine. This course will deal with techniques and problem-solving areas the dental assistant faces every day.
Psychology:
The dental assistant will see the patient more than the doctor. She can make the patient feel comfortable before the dental procedures begin. Many patients become attached to the dental assistant. They will come to the dental office because they like the dental assistant.
The dental assistant should try to have the patient talk about themselves. When she finds something with a common interest, she can express her opinion.
The dental assistant should listen closely to what the doctor is saying when he gives instructions for post-operative care. She should be able to repeat these instructions almost word for word. This is extremely important for Spanish-speaking patients, and the doctor....